banner

Privacy Policy

How we handle information when you use the Dewton Sales mobile application, also identified on devices as Dewton Sales Order.

1. About this policy

Dewton LED Lights operates Dewton Sales for authorized staff and business users. This policy covers the app with package identifier com.dewton.salesorder and information submitted through its connected business services.

The app supports sales orders, quotations, leads, dealer and customer records, field visits, attendance, daily work reports, expenses, leave requests, replacement requests, stock enquiries, and promoter and electrician registration. Available features depend on your assigned permissions.

2. Information collected

  • Account information: username, authentication information, staff ID, name, contact details, branch, department and assigned access permissions.
  • Business contacts and transactions: dealer, customer, promoter and electrician names, contact numbers, addresses, locations, email addresses, enquiries, product selections, quantities, prices, quotations, orders, replacements and related remarks.
  • Work records: attendance, visit times and destinations, daily reports, expenses and receipt images, leave dates, reasons and associated submissions.
  • Location and photographs: device location and photographs submitted for attendance and field visits, and images you capture or select for supported business processes.
  • Registration documents: promoter identity and tax details, Aadhaar and PAN document images, and optional banking details, passbook images and profile photographs where provided in the registration form.
  • Service and security records: requests to the service, timestamps, account activity and technical information needed to operate and troubleshoot the app.

Only provide information relevant to the selected feature. Before submitting another person's details or documents, explain the purpose and obtain their permission or other appropriate authorization. Do not add unrelated sensitive information to remarks or attachments.

3. How information is used

We use information to authenticate users, apply access permissions, manage business contacts, process sales and service requests, record staff work activity, review registrations and expenses, prepare reports, provide support and investigate errors or misuse.

Location and attendance photographs help associate a submitted work record with its place and time. Registration documents support the relevant identity and business verification process. Information may also be used to meet applicable record-keeping obligations and resolve disputes.

4. App permissions and device storage

Location: the app requests location access for features such as attendance and field visits when you use them. The app requests your current location for these actions; it does not continuously track your location in the background.

Camera and selected photos: these are used to capture or attach photographs and documents. Choosing a file or photograph makes that selected content available to the relevant upload feature.

Local storage: the app may keep preferences, working data and cached content on your device. If you choose to remember your login, the Android app uses the device's secure-storage mechanism to retain the login details. Disable remembered login when using a shared device.

You can change permissions in your phone's settings. Withholding a permission may prevent the feature that depends on it from working.

5. Sharing, storage and safeguards

Submitted information is processed by Dewton's connected business systems and is available to staff with the relevant business responsibilities and system access. Information may be provided to service providers supporting hosting, database storage, document storage, software maintenance and technical support. The current system uses cloud infrastructure, including Google Cloud and Amazon Web Services.

Relevant order or service information may be shared with the dealer, customer, delivery or service parties involved in fulfilling the request. Information may also be disclosed when required by law or necessary to investigate misuse, protect rights or resolve a dispute.

The app connects to its business API using HTTPS and uses account permissions to control features. Keep your device and credentials secure. No transmission or storage method is completely risk-free. Contact us if you believe information has been accessed or shared improperly.

If you export, print or share a quotation, report or other document, you control the recipient and should check that the disclosure is authorized.

6. Data retention

Account and submitted business information is retained for the operational purpose for which it was collected, including managing ongoing transactions, work records, support and verification. Retention depends on the type of record and any applicable accounting, employment, tax, legal, security or dispute-resolution requirements.

Closing an account does not automatically remove records that must remain for those purposes. Where deletion is requested, we assess the request and explain any information that must be retained and the reason. Retained backup copies may remain until the applicable backup-retention cycle completes.

7. Your choices, corrections and deletion requests

To request access to, correction of, or deletion of your personal information, or to request closure of your Dewton Sales account, email dewtonled@gmail.com with the subject “Dewton Sales privacy request”.

Include your name, username or registered contact number, and what you would like corrected or deleted. Do not email your password, full Aadhaar/PAN number or copies of identity documents.

We may request information necessary to verify your identity and authority before acting. Requests can be made without reinstalling the app. People whose details were submitted by a staff member can contact us directly using the same address.

Uninstalling the app removes the app from your device but does not itself delete information already submitted to the business system. For access changes, you may also contact your Dewton administrator.

8. Children

Dewton Sales is intended for authorized adult business users, not children. Do not use it to collect children's personal information. If you believe a child's information has been submitted, contact us so we can investigate and take appropriate action.

9. Updates to this policy

We may update this policy when app features or data-handling practices change. The revised page will show its effective date. Material changes will be communicated where required.

10. Contact Dewton LED Lights

Dewton LED Lights
Privacy and app support
Email: dewtonled@gmail.com
Phone: +91 82819 98362